This policy explains how we collect, use, and protect your personal information at lorixaraleon.world. Your privacy and security are important to us, and we are committed to handling your data responsibly.

Information We Collect

We collect only what we need to provide support and improve your experience.

• Basic contact details such as name, email address, and phone number are collected when you get in touch.
• Information about your inquiries or requests is kept to provide tailored responses.
• Technical details such as browser type, device, and usage data may be collected automatically.
• Cookies may be used to remember preferences and enhance site performance.

How We Use Information

We use your information only for purposes directly related to your requests and our services.

• To communicate with you and respond to questions, feedback, or support requests.
• To improve our services and website functionality based on anonymous usage data.
• To ensure security and prevent misuse or unauthorised access.
• To meet legal obligations and protect your rights and ours.

Legal Basis for Processing

We process your information in line with Australian law and privacy regulations.

Our processing is based on your consent when you contact us, and on our legitimate interests in providing and improving our services, with appropriate safeguards for your rights.

Sharing Information

We do not sell your data and only share it with trusted service providers when necessary.

• Your data may be shared with IT and support partners only to deliver the services you request.
• We may disclose information if required by law or regulatory bodies.
• Any third parties handling your data must comply with strict confidentiality and data protection standards.

Data Security

We use a combination of technical and organisational measures to safeguard your data. These include secure servers, limited access, encrypted communications, and regular security reviews. While no system is perfect, we are committed to reducing risks and acting swiftly in case of issues.

Your Rights

You have the right to access, correct, or request deletion of your personal data.

• Request access to information we hold about you and ask for corrections.
• Request deletion or restriction of your data, subject to legal obligations.
• Withdraw consent for data processing where consent was the basis.
• Lodge a complaint with a privacy regulator if you have concerns.

Cookies and Tracking

Cookies help us provide a smoother website experience and remember your preferences. You can manage or disable cookies in your browser settings at any time.

See cookie policy See cookie policy

Contact Us

If you have questions or requests about your privacy or this policy, please get in touch. We respond promptly to all privacy concerns.

Policy Changes

We may update this policy from time to time. Changes will be posted here with the latest update date.